VP of People Operations
Full-Time, remote/work from home flexibility
Draper, UT (must be able to relocate to UT if out of state)
Our client is changing the way people live and work in apartments. We are building a reliable and secure smart device management platform for rental housing. Their platform enables apartment residents to live in a smart home and owners and managers to improve the operational efficiency of their properties. Residents in their communities can control their locks, lights, thermostats and more from their mobile and voice apps, while managers use their web portal to reduce property-wide energy use, streamline access for staff, and limit the risk of leaks and extreme temperature events. Our commitment to customer success has helped us grow more than 20x the last three years, and we have raised $25M to achieve our vision. There are more than 250 smart communities going live across the country, from Miami to Seattle, representing over a quarter million devices! What we do is new, what we do is hard, and what we do is fun - and we want you to join us!
They're a young company, but mature in the experience of the team and the phase of the business. Our team members are experts in their respective crafts, knowledgeable about the space, and expect and encourage each other to achieve great results. We welcome folks from all backgrounds and all walks of life, just like our customers. We share a commitment to ownership, inclusivity, a growth mindset, and proactive communication. We challenge each other, learn from one another, and know when to have fun, too!
A DAY IN THE LIFE AS OUR VP OF PEOPLE OPERATIONS
As our VP of People Operations, you are the strategic partner of the CEO and driving force behind our most essential asset: our people. People Operations is a high-leverage force multiplier for the entire organization. Too often overlooked in other companies, People Operations unleashes the latent potential that exists in the individuals that comprise the organization. It ensures that all employees are productive and fulfilled in their careers, helping them recruit talent, retain talent, and maximize talent’s impact on their strategic business objectives. You and your team interact with and support leadership, managers, and employees, making sure the team lives out our values each day and has the skills, knowledge, and motivation necessary to excel in their jobs and, ultimately, help the company achieve success.
Strategic Leader - You drive consensus on our values, our management philosophies, and their alignment to our business objectives. You ensure that they are lived and understood by the team as a visible member of the executive and leadership teams.
Trusted Advisor - You are a trusted advisor to our CEO with a deep understanding of our business goals. You are an essential member of the executive team that crafts corporate strategy. And you are a caring advocate for our 50+ employees, helping managers and team members navigate challenges as they and the company grow.
Talent Acquisition - You organize and drive our talent acquisition process, guiding hiring managers in their search for great talent, building our brand, and driving an efficient talent “sales” funnel.
Performance Management - With training, tools, and process, you enable managers to act as extensions of the people operations team and to drive high performance among their teams via effective 1on1s and reviews.
Learning and Development - Using free and paid internal and external resources, you enable the team to develop themselves and their teams to operate at the highest level possible, even leading a session or two on topics that matter the most.
Work Environment - You and your team create an amazing work environment, characterized by energy, psychological safety, and employee engagement, and you run fun and exciting initiatives.
WHAT YOU WILL ACCOMPLISH
- Creating a shared set of cultural values and management philosophies that are bought into and well understood
- Find high-performing talent whose capabilities match their job and whose behaviors align with our values
- Understand our expectations for their job performance and behavior and is set up for success
- You and the hiring managers are able to quickly identify and correct problems with skills match, values alignment, or motivation
- You measure the performance of People Operations and are able to readily demonstrate through metrics and KPIs that People Operations is helping them win
WHO YOU ARE / SUCCESS CHARACTERISTICS
Experienced Startup Professional - You have run people operations at an early stage technology company before and have 5+ years of director level experience or higher
Expert in HR - You are an expert in risk management and employment laws
Effective Leader - You are capable of coaching, guiding, and influencing executives and managers to adopt people operations’ best practices
Player-Coach - You are capable of driving strategic initiatives through others while also rolling up your sleeves and producing output yourself
- You are passionate about creating a high-performing organization that provides fulfilling and engaging opportunities to its employees and wins in the market
JumpSearch is dedicated to connecting with the best talent and creating a great candidate experience. We appreciate your interest in this opportunity. Please know that due to the many talented individuals who apply we can only contact who are in consideration. If you are not contacted for the current role(s) for which you have applied, please rest assured that your resume will be considered for future opportunities.
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